The Cinnamon Grand Colombo is situated in the centre of Colombo, and is renowned for its service and comfort. The hotel offers an outdoor pool, a tour desk and tennis courts as well as a sauna, conference room(s) and a 24 hour reception.

The Cinnamon Grand Colombo caters for families with children offering a kids pool and babysitting / child services. The guests can sit down and relax in the quiet atmosphere of the hotel's garden. Internet access is available for guests wanting to keep connected while on the road. In addition to a concierge and a business centre, the hotel offers a dry cleaning service, a beauty salon and a laundry service.